Gift for Wife - I say it to remind you thay you're the best thing that ever happened to me

Order Processing Time

Orders are processed from Monday to Friday (excluding weekends & holidays).

• Processing Time: 1 – 3 business days
• Production Time: 3 – 5 business days (for made-to-order jewelry)

Once your piece is complete, it will be transferred to our trusted shipping carriers for delivery.

Please note: Delivery time does not include processing or production time.

For the USA, Canada, UK & Australia

 Shipping MethodEstimated Delivery TimeStandard Shipping5–10 business daysFast Shipping3–7 business days

 For All Other Countries

 Shipping MethodEstimated Delivery TimeStandard Shipping10–30 business daysFast Shipping7–15 business days

 Important: Delivery times may vary due to customs procedures, weather delays, carrier issues, or other unforeseen circumstances.

Shipping Rates

USA, Canada, UK, Australia

• Standard Shipping: $8.95
• Fast Shipping: $27.95
• Free Standard Shipping on orders over $75

All Other Countries

• Standard Shipping: $14.95
• Fast Shipping: $32.95

6. Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking link.

• Tracking may take 2 – 4 business days to update.
• If tracking shows “no updates,” this is normal — your package may not have been scanned yet by the carrier.

If your order does not arrive within the estimated timeframe, please contact us and we will assist you immediately.

At Marykun, we value your trust and want every experience with us to be smooth, transparent, and satisfying. Because each piece of jewelry is crafted with intention and care, we understand how important it is for your order to arrive in perfect condition. If an issue occurs, we are fully committed to helping you resolve it as quickly and fairly as possible.

Please read our complete Return & Refund Policy below for full details.

1. Return Policy

1.1 Return Timeframe

Customers may request a return within 10 days from the date the product is delivered.
This return window allows you to examine your item, confirm its quality, and decide whether it meets your expectations.

1.2 Eligibility for Returns

To qualify for a return, all of the following conditions must be met:

1. The item must be in its original condition: unworn, unused, undamaged, and free of alterations.
2. All original packaging, including jewelry boxes, protective wrapping, tags, and inserts, must be included.
3. Proof of purchase is required, such as an order confirmation or receipt.
4. The return request must be submitted and approved prior to shipping the item back to us.

Returns that do not satisfy these conditions may be refused.

1.3 How to Request a Return

To begin the return process, please contact our support team at the email address below:

Email: marykunstore@gmail.com

Once your request is reviewed and accepted, you will receive:

• A return authorization approval
• Instructions on how and where to send your package
• A return shipping label if applicable (depending on the reason for return)

Items sent back without approval will not be accepted.

2. Damaged, Defective, or Incorrect Items

We take great care in inspecting and packaging every order. However, if you receive an item that is defective, damaged, or incorrect, please contact us immediately.

To process this request efficiently, please include the following details in your message:

• Photos of the item
• Photos of the packaging
• A description of the issue
• Your order number

Once verified, we will promptly offer a replacement or provide a refund based on the circumstances.

3. Non-Returnable Items

Certain types of items cannot be returned due to their nature.
These include:

• Personalized or custom-made products (unless defective or incorrect)
• Clearance, sale, or final-sale items
• Gift cards or digital items
• Any product that has been worn, altered, or damaged after delivery
• Items without original packaging

If you have questions about whether your item is eligible for return, please contact us before submitting your request.

4. Exchange Policy

If you wish to exchange your item for a different style or variation, the most efficient method is:

1. Request a return for the original item.
2. Ship the item back once approved.
3. Place a new order for the replacement item.

This ensures faster processing and avoids delays caused by manual exchanges.

5. European Union 14-Day Cooling-Off Period

If you reside within the European Union, you have the right to cancel or return your order within 14 days for any reason, without providing a justification.

The item must:

• Be unused, unworn, and in its original condition
• Include all original packaging and inserts
• Be accompanied by proof of purchase

To initiate a return under this policy, please contact us at the email provided.

6. Refund Policy

6.1 How Refunds Are Processed

After your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to your original payment method.
• Processing typically takes up to 5 business days.
• Your bank or credit card provider may require additional time to post the refund to your account.

Refunds will not be issued for items that arrive damaged due to improper packaging during return shipping.

6.2 Late or Missing Refunds

If a refund has been approved but you have not received it within 15 business days, please contact us so we can investigate and assist you promptly.

7. Return Shipping Costs

Shipping fees for returning an item may be the responsibility of the customer unless the product is defective or incorrect.
Outbound shipping costs paid at checkout are non-refundable unless the return is due to our error.

8. Order Cancellations

Orders may be canceled within 6 hours of purchase.
After this period, your order may have entered production and cancellation may no longer be possible.

Please contact us as soon as possible if you need to request a cancellation.

9. Return Address

All approved returns must be shipped to the following address:

Marykun – Returns Department
24711 Michigan Ave, Dearborn, MI 48124, United Stated.

Items returned to this address without prior approval will not be processed.

10. Contact Information

If you have any concerns about returns, refunds, exchanges, or general questions, please contact our support team:

Email: marykunstore@gmail.com

Our team is dedicated to providing clear communication and timely assistance throughout every step of your shopping experience.

Thank You for Choosing Marykun

We are honored to create meaningful jewelry gifts that celebrate love, connection, and the moments that matter most.
Your satisfaction and trust remain our highest priorities.